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Support and contact

We are here to help.

While launch is being prepared, support, privacy, and technical reports stay in verifiable public channels.

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01

Before asking for help

Check Maestro’s built-in Help and note the app version, operating system and version, the step where the issue occurred, and the displayed message. Never send your API key.

02

Report a problem

Use the public support channel to describe the behaviour and attach only material without personal or confidential data. Remove documents, keys, and identifiers before sharing a screenshot.

03

Known issue: OpenAI batches

Some accounts or projects may receive a temporary failure after the file is uploaded to the Batch service. Maestro keeps the submission, waits, and retries safely; if the failure is confirmed with no requests executed, the direct fallback enabled by default can complete the work.

04

Contact the developer

Use the developer page to learn about Pedro Duarte Blanco’s work and available public contact channels.

Open a support request Contact the developer